diff --git a/lib/consts/image_permission.dart b/lib/consts/image_permission.dart
index 80a7b01..4fe5513 100644
--- a/lib/consts/image_permission.dart
+++ b/lib/consts/image_permission.dart
@@ -45,23 +45,30 @@ class ImagePickerHelper {
       }
 
       var status = await permission.status;
-      if (status.isGranted || status.isLimited) return true;
 
-      // On iOS, if already denied, request() won't show anything.
-      // On Android, permanently denied also won't show anything.
-      if (status.isPermanentlyDenied || (Platform.isIOS && status.isDenied)) {
-        await _showSettingsDialog(context, name);
-        return false;
+      // ⭐ Match Live Chat behavior: On iOS, don't force a manual request if already denied
+      // Let ImagePicker handle it, or only show settings dialog if permanently denied.
+      if (Platform.isIOS) {
+        if (status.isPermanentlyDenied) {
+          await _showSettingsDialog(context, name);
+          return false;
+        }
+        return true; // Return true to let ImagePicker try to open and trigger system prompt
       }
 
+      // Android behavior
+      if (status.isGranted || status.isLimited) return true;
+
       // Now request permission
       status = await permission.request();
 
       if (status.isGranted || status.isLimited) {
         return true;
       } else {
-        // If user denied it just now, or it was already denied (iOS)
-        await _showSettingsDialog(context, name);
+        // Only show settings dialog if permanently denied on Android
+        if (status.isPermanentlyDenied) {
+          await _showSettingsDialog(context, name);
+        }
         return false;
       }
     } catch (e) {
diff --git a/lib/view/screens/serivce_request_screen.dart b/lib/view/screens/serivce_request_screen.dart
index ac0a51e..16be98c 100644
--- a/lib/view/screens/serivce_request_screen.dart
+++ b/lib/view/screens/serivce_request_screen.dart
@@ -72,7 +72,10 @@ class _ServiceRequestScreenState extends ConsumerState<ServiceRequestScreen> {
             Expanded(
               child: Text(
                 msg,
-                style: AppTextStyles.regular.copyWith(color: Colors.white, fontSize: 12),
+                style: AppTextStyles.regular.copyWith(
+                  color: Colors.white,
+                  fontSize: 12,
+                ),
                 overflow: TextOverflow.ellipsis,
                 maxLines: 2,
               ),
@@ -251,18 +254,31 @@ class _ServiceRequestScreenState extends ConsumerState<ServiceRequestScreen> {
 
       var status = await permission.status;
 
-      print("status $status");
+      // ⭐ Match Live Chat behavior: On iOS, don't force a manual request if already denied
+      // Let ImagePicker handle it, or only show settings dialog if permanently denied.
+      if (Platform.isIOS) {
+        if (status.isPermanentlyDenied) {
+          await _showSettingsDialog(name);
+          return false;
+        }
+        return true; // Return true to let ImagePicker try to open and trigger system prompt
+      }
+
+      // Android behavior
+      if (status.isGranted || status.isLimited) return true;
+
       status = await permission.request();
       if (status.isGranted || status.isLimited) return true;
-      if (status.isPermanentlyDenied || (Platform.isIOS && status.isDenied)) {
+
+      if (status.isPermanentlyDenied) {
         await _showSettingsDialog(name);
         return false;
       }
 
-      await _showSettingsDialog(name);
       return false;
     } catch (e) {
-      debugPrint("Permission error: $e");
+      debugPrint("❌ Permission error: $e");
+      // Fallback to let the picker try on iOS, or return false on Android
       return Platform.isIOS;
     }
   }
@@ -611,10 +627,7 @@ class _ServiceRequestScreenState extends ConsumerState<ServiceRequestScreen> {
       decoration: BoxDecoration(
         color: Colors.white,
         borderRadius: BorderRadius.circular(6),
-        border: Border.all(
-          color: const Color(0xFFDFDFDF),
-          width: 1,
-        ),
+        border: Border.all(color: const Color(0xFFDFDFDF), width: 1),
       ),
       padding: const EdgeInsets.symmetric(vertical: 20, horizontal: 21),
       child: Column(
diff --git a/pubspec.lock b/pubspec.lock
index b0949c7..1bc5064 100644
--- a/pubspec.lock
+++ b/pubspec.lock
@@ -5,10 +5,10 @@ packages:
     dependency: transitive
     description:
       name: _fe_analyzer_shared
-      sha256: da0d9209ca76bde579f2da330aeb9df62b6319c834fa7baae052021b0462401f
+      sha256: "8d7ff3948166b8ec5da0fbb5962000926b8e02f2ed9b3e51d1738905fbd4c98d"
       url: "https://pub.dev"
     source: hosted
-    version: "85.0.0"
+    version: "93.0.0"
   _flutterfire_internals:
     dependency: transitive
     description:
@@ -21,10 +21,10 @@ packages:
     dependency: transitive
     description:
       name: analyzer
-      sha256: "974859dc0ff5f37bc4313244b3218c791810d03ab3470a579580279ba971a48d"
+      sha256: de7148ed2fcec579b19f122c1800933dfa028f6d9fd38a152b04b1516cec120b
       url: "https://pub.dev"
     source: hosted
-    version: "7.7.1"
+    version: "10.0.1"
   animated_notch_bottom_bar:
     dependency: "direct main"
     description:
@@ -101,10 +101,10 @@ packages:
     dependency: transitive
     description:
       name: characters
-      sha256: f71061c654a3380576a52b451dd5532377954cf9dbd272a78fc8479606670803
+      sha256: faf38497bda5ead2a8c7615f4f7939df04333478bf32e4173fcb06d428b5716b
       url: "https://pub.dev"
     source: hosted
-    version: "1.4.0"
+    version: "1.4.1"
   checked_yaml:
     dependency: transitive
     description:
@@ -716,26 +716,26 @@ packages:
     dependency: transitive
     description:
       name: matcher
-      sha256: dc58c723c3c24bf8d3e2d3ad3f2f9d7bd9cf43ec6feaa64181775e60190153f2
+      sha256: "12956d0ad8390bbcc63ca2e1469c0619946ccb52809807067a7020d57e647aa6"
       url: "https://pub.dev"
     source: hosted
-    version: "0.12.17"
+    version: "0.12.18"
   material_color_utilities:
     dependency: transitive
     description:
       name: material_color_utilities
-      sha256: f7142bb1154231d7ea5f96bc7bde4bda2a0945d2806bb11670e30b850d56bdec
+      sha256: "9c337007e82b1889149c82ed242ed1cb24a66044e30979c44912381e9be4c48b"
       url: "https://pub.dev"
     source: hosted
-    version: "0.11.1"
+    version: "0.13.0"
   meta:
     dependency: transitive
     description:
       name: meta
-      sha256: e3641ec5d63ebf0d9b41bd43201a66e3fc79a65db5f61fc181f04cd27aab950c
+      sha256: "23f08335362185a5ea2ad3a4e597f1375e78bce8a040df5c600c8d3552ef2394"
       url: "https://pub.dev"
     source: hosted
-    version: "1.16.0"
+    version: "1.17.0"
   mime:
     dependency: transitive
     description:
@@ -1121,26 +1121,26 @@ packages:
     dependency: transitive
     description:
       name: test
-      sha256: "65e29d831719be0591f7b3b1a32a3cda258ec98c58c7b25f7b84241bc31215bb"
+      sha256: "54c516bbb7cee2754d327ad4fca637f78abfc3cbcc5ace83b3eda117e42cd71a"
       url: "https://pub.dev"
     source: hosted
-    version: "1.26.2"
+    version: "1.29.0"
   test_api:
     dependency: transitive
     description:
       name: test_api
-      sha256: "522f00f556e73044315fa4585ec3270f1808a4b186c936e612cab0b565ff1e00"
+      sha256: "93167629bfc610f71560ab9312acdda4959de4df6fac7492c89ff0d3886f6636"
       url: "https://pub.dev"
     source: hosted
-    version: "0.7.6"
+    version: "0.7.9"
   test_core:
     dependency: transitive
     description:
       name: test_core
-      sha256: "80bf5a02b60af04b09e14f6fe68b921aad119493e26e490deaca5993fef1b05a"
+      sha256: "394f07d21f0f2255ec9e3989f21e54d3c7dc0e6e9dbce160e5a9c1a6be0e2943"
       url: "https://pub.dev"
     source: hosted
-    version: "0.6.11"
+    version: "0.6.15"
   timezone:
     dependency: transitive
     description: